GREENbin Service

GREENbin Customers

If you already have a GREENbin, you will receive a renewal invoice for the coming year in February.

On this page you can:

• Set up a Direct Debit to pay for the service following receipt of an invoice
• Pay online using a credit/debit card following receipt of an invoice
• Change your payment method - this can be done at any time
• Change to e – billing - this can be done at any time
• Cancel the GREENbin service - this can be done anytime, although there are no refunds.

For answers to questions about the service, such as what can I put in my GREENbin? or why has my GREENbin not been collected?, please visit our GREENbin Frequently Asked Questions page.

What is the GREENbin service?

The GREENbin service is an optional, chargeable wheeled bin service where your garden waste is collected from your household every two weeks for nine months of the year. The service runs from March to November.

How does it work?

We will deliver to you a large green wheeled bin with a volume of 240 litres. Collections are made fortnightly from your property for nine months of the year (from March to November). This may not be on the same day as your refuse and recycling collections. Click to view GREENbin collection days for your area. The bin(s) will be collected from the same place as you leave your rubbish and REDtop bin.

Want to apply? Read on to find out if GREENbin is for you. If it is, you can apply at any time, using our online application form .

What can I put in a GREENbin?

In the GREENbin you can put loose grass cuttings, hedge trimmings, leaves, twigs and small branches, plant prunings and weeds, but not fruit or vegetables. For a full list, please download a What Can I Put in My GREENbin? leaflet here.

How much does it cost?

The current charge for a GREENbin is £46, which covers the cost of running the service. If you join part way through the GREENbin season you will still be charged £46, but you will not be asked to pay again for a year. We recommend payment by direct debit. Paying this way is easy and keeps running costs of the service down.

Payment in full or a direct debit application must be received before we deliver a GREENbin to you.

After submitting an application form , we will send you an invoice requesting payment for the service (for information only if you have requested a direct debit).

Once you are registered, you can also pay for your GREENbin using our online payments service . Select Make a Payment, and then on the following page select Sales Invoices. Please have your invoice number to hand when making an online payment.

Can I share a GREENbin with a neighbour?

Yes you can. Sharing a bin is a good idea if you don’t produce much garden waste. The bin must be registered with only one resident for payment purposes, and will be emptied from their address.

How do I apply?

You can apply online at any time. Once you have submitted the form and either paid your invoice or completed a direct debit request, we will deliver a bin and information pack including a collection calendar to you.

• Green Bin Application Form

We will deliver your bin(s) within five working days of receiving your Direct Debit form or other method of payment. Your first collection will take place on your next scheduled collection day detailed on the calendar.

For more answers to questions about GREENbin, please visit the GREENbin Frequently Asked Questions page.