Our chargeable advice service for minor and major developments is effective from 1 October 2018
The fee you pay will be based on the type of development and service requested. Please read our Guidance Note “Fees and Exemptions” section to work out the payment that will be required.
There are many ways to make payments for pre-application advice - these are outlined in the table below. Note that none of these apply for planning application payments:
Method of Payment
This is our preferred method.
If you bank online you can use the internet to make payments to the council. The details to use are:
Telephone Card Payment
Call 01293 438000 to make a telephone credit/debit card payment and provide the invoice number sent to you.
Telephone Automated Voice Recording
Call 01293 428312 & select option 2 to make a telephone credit/debit card payment and provide the invoice number.
You can visit the Banking Hall at the Town Hall to make payments by cash, cheque or credit/debit card. The Banking Hall is open from Monday - Friday 09:30 to 15:30 (excluding public holidays and Christmas Eve pm).
The contact centre takes credit/debit card payments, but not cash. The contact centre is open from Monday - Friday 08:30 to 17:00 (excluding public holidays and Christmas Eve pm)
Please quote the invoice number sent to you.
Send cheques (payable to Crawley Borough Council) to:
email: click to email us
Open Mon - Fri 8:30am to 5pm