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Housing Register

If you would like to join the housing register because you are homeless or threatened with homelessness, please see our Homelessness page for information about how we can help.

The housing register enables us to prioritise people for social housing in Crawley. On average around 350 properties become available each year. We must take a balanced approach and give the right priority to people with the highest level of housing needs in the town.

Who can join the housing register?

Our Allocations Policy explains how we assess eligibility to join the housing register. Certain factors can rule out or restrict access, including:

To enquire whether you can join the housing register, call (01293) 438000. You can also visit the Housing Help Point at the Town Hall.

How will you assess my application?

We assess applications in accordance with our Allocations Policy . It is a three stage process which may include a home visit to confirm your current housing status.

*Please Note – We do not accept new applicants onto the register if they are assessed as either band C or band D.

How can I find and bid on a home?

We operate a choice based lettings scheme. If we accept you onto the register you will need to bid on the properties you are interested in.

We advertise properties weekly, from Monday to Thursday at . You can also see them on the property board within the Town Hall. Bidding closes at 4pm each Thursday.

You can make your bid:

See more information about bidding .

You can only bid on properties that match your housing needs. For example you cannot bid on a two bedroom property if you are eligible for a one bedroom property.

How are homes allocated?

We allocate properties in accordance with our Allocations Policy . We rank bids by the highest banding first and then by the earliest priority housing date. This is usually the date of your application, or the revised date if your banding has changed. This process makes sure that from the bids received we consider those in greatest housing need first.

If you do not hear from us once you have placed your bid, this means you were not successful. Unfortunately due to the large number of bids we receive, we are not able to contact unsuccessful bidders.

What happens if my circumstances change?

If your circumstances change; for example if you move home or you would like to add or remove someone from your application you can notify us online or call us on (01293) 438608. You can also visit the Housing Help Point Service at the Town Hall.

I am a Council tenant

You can find out more about housing options for council tenants on the Transfers and Mutual Exchanges page .

(01293) 438608 (01293) 511803 Click to contact us
The Property Store
Housing Strategic Services
Town Hall
The Boulevard
West Sussex RH10 1UZ

Contact Us

tel: (01293) 438608

fax: (01293) 511803

email: Click to contact us

The Property Store
Housing Strategic Services
Town Hall
The Boulevard
West Sussex RH10 1UZ

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