If you have a fault with your heating and/or hot water please call us on 01293 438592 and choose the gas option.
For all other non-urgent repairs please use the form below.
You can choose an appointment time, or we’ll contact you to arrange when to visit.
Crawley Repairs Team is open Monday to Friday 8am – 5.30pm.
We have tested longer opening hours but very few tenants asked for repair appointments in the evening. However, if you really need an early evening appointment you can still request one.
How did we do?
Fill in our satisfaction survey
When your repair has been completed please take a few minutes to fill in our repairs service satisfaction survey . Your views will help us to make sure we are delivering the best possible service.
If you want to ask a question, make a general comment, raise a complaint or compliment us on good service, please use the online Feedback Form .
For hints and tips on tackling damp and condensation take a look at our information leaflet .
You could also watch the following video prepared by the National Landlords Association. (Please note the link will take you to YouTube).
A stopcock is a valve for turning the cold water system in your home on and off. It is usually found in your kitchen below the sink – but not always.
It is useful to know where your stopcock is in case of a broken appliance, a leaky tap or more seriously in case of a burst pipe. A little preparation could save you from a soggy search! An article that appeared in Homelink could help you track your stopcock down if you don’t know where to find it.
tel: 01293 438592
email: Click to email us
West Sussex RH10 1UZ