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Making Payments

credit cards

Pay Online

You can pay for council services over the internet, using your credit or debit card. If you have a bill or invoice from Crawley Borough Council you can pay part or all of it on our secure, easy to use system. Click on the link below to make a payment online now.

Please note – parking charge notices can’t be paid online on the same day that they are issued.

To comply with bank card acceptance requirements all online payments require a 3 digit security code to be entered. You can find these three digits on the reverse of your credit or debit card at the end of the signature strip.

Internet Banking

If you bank online you can use the internet to make payments to the Council. The details to use are:

Sort Code: 30-80-12

Account Number: 10625660

You must also add your payment reference number which you can find on your bill.

Direct Debit

Direct Debit Direct Debit gives you peace of mind. It's the easiest, most convenient way to pay and it's guaranteed.

If you set up a Direct Debit it will save you the time and trouble of writing out cheques and the cost of postage. It will also save you having to come to the Town Hall to pay.

For direct debit, choose a payment date of the 1st, 15th or 25th of the month (except for Business Rates and Leasehold).

You will always be in control and will know in advance how much will be debited from your account and when.



We have an automated telephone payments system that you can use to pay any of these council bills: Council Tax, Housing Rent, Garage Rent, Sales Invoices, Business Rates, Benefit over payments, Commercial Rents and Parking Fines. Call 01293 438312.

In Person

self pay kiosk

There is a Self Pay Kiosk located on the ground floor. Using a Touch Screen, with voice assistance if required, you can pay your Rent, Council Tax and other bills by cash or debit and credit card, quickly and securely whenever the Town Hall is open. You will need to know your payment reference number or scan your invoice. Please note change is given in £1, 10p and 1p coins only.

Standing Order

If you pay by standing order you need to arrange payments with your bank or building society. Please ensure payments are credited on the dates due, quoting the following:



Bank Account:

Lloyds Bank

Account name:

CBC No:2 A/C

Sort Code:


Account number:


Your reference:

See top right of your bill


01293 438000 click to email us
Town Hall
The Boulevard
West Sussex
RH10 1UZ
Open Mon - Fri 8:30am to 5pm

Contact Us

01293 438000

email: click to email us

Town Hall
The Boulevard
West Sussex
RH10 1UZ
Open Mon - Fri 8:30am to 5pm

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